Terms of Use

Effective date: 26 August 2026

BFS Digital Ltd is a private limited company registered in England and Wales under company number 17210196. Registered office: 27 Old Gloucester Street, London, WC1N 3AX. BFS Digital Ltd operates its websites and digital services through its own corporate identity and trading brands.

1. Acceptance
   By using this website or its services you agree to these Terms of Use and any additional platform terms displayed for the service you use.
   
2. Platform role
   BFS Digital operates digital technology, information, directory, networking and recruitment services. Unless expressly stated in a separate written agreement, BFS Digital does not itself provide medical diagnosis, treatment, nursing, dental, pharmacy or other regulated healthcare services.
   
3. Healthcare provider responsibility
   Healthcare providers are solely responsible for the healthcare services they provide, their patients, clinical records, clinical decisions, consent, confidentiality, safeguarding, professional registration, insurance, clinical governance and CQC obligations where applicable.

CQC registration attaches to a provider carrying on a regulated activity. A directory listing does not transfer the provider’s CQC responsibility to BFS Digital.

4. Information and listings
   Provider, employer, candidate and advertiser information may be supplied by users. Users are responsible for ensuring their information is accurate, current and lawful. BFS Digital does not guarantee the completeness or continued accuracy of every third-party listing.
   
5. Verification
   Where a service offers verification, verification is an administrative platform process and is not a guarantee of clinical quality, outcome, suitability or future regulatory status.
   
6. Prohibited use
   False identities, qualifications or regulatory claims.
   Fraud, phishing, malware or unauthorised access.
   Unlawful discrimination.
   Harassment, threats or abusive content.
   Unauthorised scraping or commercial extraction of protected platform data.
   Uploading confidential patient information without lawful authority.
   Content that infringes intellectual property or privacy rights.
   Manipulation of reviews, rankings or platform visibility.
   
7. Intellectual property
   BFS Digital Ltd and its licensors retain rights in platform software, source code, design, databases, database structures, branding, original content, documentation and other protected material. No licence is granted beyond the limited use necessary to access the service.
   
8. User content
   You retain ownership of lawful content you submit. You grant BFS Digital a non-exclusive licence to host, reproduce, format, display, index and distribute that content as required to operate and market the service.
   
9. Suspension
   We may suspend or terminate access where reasonably necessary for security, legal compliance, safeguarding, fraud prevention, non-payment or material breach.
   
10. Liability
    Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Subject to mandatory law, BFS Digital is not responsible for indirect or consequential loss, loss of profit, revenue, opportunity or goodwill. For business users, and subject to mandatory law, aggregate contractual liability for the relevant service is limited to the greater of £1,000 or fees paid for that service in the preceding 12 months.
    
11. Third-party services
    Third-party services, links and integrations operate under their own terms. BFS Digital is not responsible for services outside its reasonable control.
    
12. Governing law
    These terms are governed by the law of England and Wales, subject to mandatory consumer rights.

UK Private Health Network Terms
Effective date: 26 August 2026

UK Private Health Network is operated by BFS Digital Ltd.

1. Network role
   The Network provides digital discovery, directory, networking and information services connecting private healthcare organisations and professionals.
   
2. Healthcare provider responsibility
   Every healthcare provider is responsible for the healthcare services it provides, its patients, clinical records, professional standards, safeguarding, insurance and CQC registration where required.
   
3. Directory information
   Profiles and listings are intended to help users identify healthcare organisations and professionals. A profile is not a clinical endorsement and does not guarantee suitability, outcome, availability or quality.
   
4. Provider verification
   Where verification is offered, it is limited to the information and checks described by the relevant platform. Users should independently verify important professional or regulatory information.
   
5. Patient information boundary
   The current network directory does not require patient clinical records, diagnoses, symptoms or treatment information. Any future clinical application will require separate legal and regulatory work before launch.

BFS Digital Ltd is a private limited company registered in England and Wales under company number 17210196. Registered office: 27 Old Gloucester Street, London, WC1N 3AX. BFS Digital Ltd operates its websites and digital services through its own corporate identity and trading brands.

UK Private Health Network is operated by BFS Digital Ltd unless expressly stated otherwise.